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Break-Fix Intake
Break-Fix Services / Dupas Technologies

Website broken?
Pick the repair lane
and move fast.

Structured break-fix for forms, pages, integrations, checkout failures, automation breaks, and critical site incidents. Choose the scope. Choose the speed. See your starting price before you submit.

Forms Pages Integrations Checkout Routing Critical Incidents
Start Break-Fix Intake → See Pricing
How It Works
// 01
Choose the
problem size
Simple, Moderate, or Major. Based on the footprint of the issue, not the technical cause.
// 02
Choose the
response speed
Standard queue, Priority handling, or Urgent lane. You decide how aggressively we engage.
// 03
See the starting
price immediately
No vague quote request. Your lane and starting number are visible before you submit anything.
// 04
Submit with
context
The intake form carries your selected scope, speed, and price. We confirm fit and begin from your selected lane.
Break-Fix Pricing

Two questions determine your lane. How big is the problem? How fast do you need movement? Select scope and speed below to see your starting price — then move directly into intake.

Step 1 — Scope of the issue
Simple
$499 – $799
A contained issue with a limited footprint. One component is misbehaving.
Broken form Rendering issue CTA conflict Plugin issue
Moderate
$1,199 – $1,989
A multi-step issue affecting more than one component or workflow.
Several forms failing Automation errors Multi-page layout Section conflicts
Major
$1,899 – $3,149
A structural problem with broader business impact across systems.
Integration failure Sitewide breakdown Checkout failure Structural recovery
Step 2 — Response speed
Standard Normal queue
Premium Priority handling
Urgent Critical-path response
Selected Lane
Simple / Standard
Starting Price
$499
Confirmed after issue review
Good fit for
Contained single-component repairs. One page, one form, one isolated issue that can be traced and resolved within a clear boundary.
Starting prices reflect the selected lane and are confirmed after issue review. If the actual repair scope materially exceeds the selected tier, we confirm the correct lane before work begins.
Scope Classification Guide
Simple
  • The problem is isolated to one component
  • One form, one page, or one function is misbehaving
  • The issue can be traced to a single cause
  • Repair does not require system-level diagnosis
  • No cross-system dependencies involved
Moderate
  • Multiple pieces are connected to the failure
  • More than one page or workflow is affected
  • Diagnosis requires broader tracing across components
  • Plugin or template conflicts spanning a section
  • Automation handoff errors between systems
Major
  • The issue spans multiple systems or integrations
  • Business impact is high — leads, intake, or revenue affected
  • Significant repair depth or structural recovery required
  • Sitewide functional failures present
  • Critical intake, checkout, or routing failure active
Full Pricing Matrix
Scope StandardNormal queue • Best value PremiumPriority handling UrgentCritical-path response
SimpleContained issue $499 $649 $799
ModerateMulti-component $1,199 $1,549 $1,989
MajorStructural / high-impact $1,899 $2,449 $3,149

Starting prices reflect the selected lane and are subject to scope confirmation after issue review. If the actual repair scope materially exceeds the selected tier, we will confirm the correct lane with you before any work begins. Scope and urgency are assessed independently.

Break-Fix Intake
Selected lane: Simple / Standard — Starting price: $499. These values will be submitted with your intake.
We’ll review the issue details, confirm scope fit,
and move from the selected lane. No surprise reclassification
without your approval.